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1.Are you a manufacturer or trading company?
We are a professional manufacturer for technical ceramics, we provide custom production at competitive price.
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2.What types of technical ceramics you could provide?
We supplies a wide range of ceramic materials like alumina ceramic, zirconia ceramic, silicon nitride, silicon carbide, boron nitride, aluminum nitride and machinable glass ceramic
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3.Could you make ceramic parts according to my drawings?
Yes. most of our ceramic parts are customized, we have rich experience in tailor-made parts. We have capability to control the parts in required size accuracy and surface finish
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4.I don't know which ceramic material is suitable for my applications, could you give some advice?
Sure, we will give you our advice according to your using condition and help you choose the most suitable material.
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5.What's the MOQ?
MOQ will differ in material, size, machining difficulty, we will let you know MOQ for each part when inquiry.
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6.Can i get a sample for test?
For ceramic parts we have in stock, we can provide free sample if goods value is not high; for ceramic parts which is developed newly, mold cost or sample cost will be needed.
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7.How long will be the lead time?
When we have stocked blanks for machining, lead time will be 15-20 days; when molding process is needed, lead time will be 30-35 days.
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8.How can i pay to you?
We accept payment of T/T, credit card, Western Union, Paypal.Payment terms is 50% payment in advance and 50% before shipment
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9.Can i arrange shipment using my forwarder?
Yes, you can ask your forwarders to pick up the goods from us, or we can arrange shipment using our forwarders
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10.Could i get a replacement for damaged or defected products?
Yes, we will remake new products for you when damage or defect are found, if you could not wait for extra time, we will refund to you or issue a credit to use in future orders.
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