Our service

We have a professional and passionate team to provide good pre-sale, in-sale and after-sale servide for our customers, help you figure out the most suitable solution and provide the highest quality technical ceramic parts, the purchasing of technical ceramics will be much easier by working with us.

Pre-sale service: Our sales engineer will respond to your inquiry within 24 hours and make competitive price offer in the shortest time. We will make good communication with you to understand your use environment and technical requirements to ensure our quotation is exactly what you need. If you don't have much knowledge in ceramic material and don't know which material suits for you, we will give our professional suggestion for you. 

In-sale service: we will confirm the drawings and technical details before arranging for production to avoid mistakes, order status and estimated delivery date will be updated timely during production process. 

After-sale service: we follow up every order to make sure our products perform well for our customers, we will make repair or replacement in case of defect or crack happen.